Radiance Terms of Service
Recognize and accept the terms
悠生活科技有限公司 (hereinafter referred to as "the Company") provides the Radiance service (https://scheduler.ai.radiancebase.com/) in accordance with these Terms of Service (hereinafter referred to as "Radiance").
By using "Radiance", you indicate that you have read, understood, and agree to all content of the Radiance Terms. The Company reserves the right to modify or change the content of the Radiance Terms at any time, and it is recommended that you pay attention to such modifications or changes.
Your continued use of Radiance after any modifications or changes indicates that you have read, understood, and agree to accept those changes. If you do not agree with the aforementioned revisions to the Terms of Service or do not accept any provision of these Terms of Service, you should immediately discontinue the use of the Radiance service.
Your registration obligation
In order to use **Radiance**, you agree to the following: 1. Provide accurate, current, and complete information about yourself as prompted by the **Radiance** registration form.
2. Maintain and update your personal information to ensure that it is accurate, current, and complete. If you provide any incorrect or false information, the company has the right to suspend or terminate your account and deny you access to all or part of **Radiance**.
Radiance Privacy Policy
1. Provide your correct, current, and complete information as prompted by the **Radiance** registration.
2. Maintain and update your personal information to ensure it is accurate, current, and complete. If you provide any incorrect or false information, the company has the right to suspend or terminate your account and deny you access to all or part of **Radiance**.
Radiance Privacy Policy
Your membership registration and other specific information are protected and regulated by Radiance's "Privacy Policy".
When you use this service, you agree that Radiance collects and utilizes personal data in accordance with the "Privacy Policy".
Member account, password, and security
After completing the registration process for **Radiance**, you will receive a set of passwords and accounts. It is your responsibility to maintain the confidentiality and security of the password and account.
Due to the nature of internet data transmission, our company will never ask for your password in unsolicited phone calls or emails.
You also agree to the following:
1. If your password or account is compromised or if any other security issues arise, you will immediately notify our company and end your account usage after each session.
2. Your account, password, and member rights are for your personal use only and may not be lent, transferred to others, or used in conjunction with others. Any actions taken under your account and password, regardless of whether they were entered by you personally, will be presumed to have been used by you.
You shall be fully responsible for all actions taken using that password and account.
User's legal obligations and commitments
You agree not to use the **Radiance** service for any illegal purposes or in any illegal manner, and you agree to comply with the relevant laws of Taiwan and all international practices for using the Internet.
If you are a user outside of Taiwan, you agree to comply with the laws of your country or region.
You agree and guarantee not to use Radiance to engage in activities that infringe on the rights of others or are illegal, including but not limited to:
1. Uploading, posting, publishing, or transmitting any defamatory, insulting, threatening, aggressive, obscene, false, or illegal text, images, or any form of files on the **Radiance** service
2. Infringing or damaging the reputation, privacy rights, trade secrets, trademark rights, copyright, patent rights, other intellectual property rights, and other rights of Radiance or others
3. Violating confidentiality obligations imposed by law or contract
4. Impersonating others to use the **Radiance** service
5. Uploading, posting, transmitting, or distributing computer viruses
6. Engaging in commercial activities without prior authorization from **Radiance**, or posting false information
7. Sending unsolicited spam, advertising emails, chain letters, illegal multi-level marketing messages, and advertisements
8. Other actions that **Radiance** has good reason to consider inappropriate
9. Radiance only provides scheduling assistance tools, and the final scheduling results are still to be confirmed and borne by the user.
Suspension or interruption of service
**Radiance** has the right to suspend or interrupt services in the following situations:
1. When necessary maintenance and construction are being carried out on **Radiance**'s website's electronic communication equipment
2. In the event of sudden electronic communication equipment failures
3. When the electronic communication services applied for by **Radiance** are suspended and unable to provide services
4. Due to natural disasters or other force majeure factors, or other issues not attributable to **Radiance**, that cause the website to be unable to provide services. You should take protective measures when using this service.
The company is not liable for any damages caused to you due to the use (or inability to use) **Radiance**.
Change of service
You agree that the company reserves the right to modify, suspend, or permanently discontinue the Radiance services (or any part thereof) at any time.
If required by law or other relevant regulations to provide notice, you agree that the company may choose the most suitable way to inform you.
Browser supported version
**Radiance** All services use TLS version 1.2 or above. Users are recommended to use the following browser versions for the best website experience:
1. Google Chrome
Google Chrome version 73 or above. (Recommended)
2. Mozilla Firefox
Firefox version 68 or above.
3. Apple Safari
Safari version 13 or above.
4. Microsoft Edge
Edge version 89 and above.
On June 15, 2022, Microsoft officially ended support for Internet Explorer (IE) browser. To maintain the quality of use and ensure security policies, **Radiance** has also stopped supporting Internet Explorer (IE) browser, ensuring user experience.
Payment method
1. The service fee standards are announced on our official website. When you apply for this service, our company will charge according to the announced rates on the website. Our company reserves the right to adjust the rates, and if there are any adjustments, charges will be based on the new rates from the date of adjustment.
2. You may stop using the service at any time during the usage period. However, **Radiance** is a cloud service and does not provide refunds, nor can refunds be requested proportionally. You can contact us at any time to cancel the subsequent renewal of the service, but fees that have already been signed and paid cannot be refunded, we appreciate your understanding.
3. After you apply for this service, our company will collect fees according to the payment method agreed upon with you. If you do not pay the fees in full by the deadline set by our company, we will notify you via telephone, email, or in writing to make the payment by the specified deadline. If you fail to make the payment after the deadline, our company may suspend the provision of this service. During the suspension period, you are still required to pay the fees, and if you are notified again by our company to make the payment by the deadline and still fail to do so, our company may terminate this service immediately. You will be required to pay all fees owed up to the date of termination of this service. If you pay all fees in full by the deadline, you should provide proof of payment to notify our company, and our company will restore the provision of the service within two days from the date we receive your notification.
Last Updated: March 12, 2025
Discount on costs
This service discount standard is announced on the official website of our company.
Our company has the right to adjust the rates, and any adjustments to the rates will be charged according to the new rates from the date of adjustment.
Your authorization for Radiance
Regarding the data uploaded, transmitted, inputted, or provided by members, you agree that the Radiance website may collect, process, store, transmit, and use such data within a reasonable scope to provide users with other information or services, to compile member statistics, to conduct surveys or research on online behavior, or for any lawful purpose. If you do not have the legal right to authorize others to use, modify, reproduce, publicly broadcast, adapt, distribute, publish, or otherwise grant such rights to third parties regarding certain data, please do not upload, transmit, input, or provide such data to Radiance without permission. Once any data is uploaded, transmitted, inputted, or provided to Radiance by a member, it is deemed that the member has unconditionally granted Radiance the right to use, modify, reproduce, publicly broadcast, adapt, distribute, publish, and grant these rights to others. You shall also ensure that Radiance's use, modification, reproduction, public broadcasting, adaptation, distribution, publication, and licensing of such data does not infringe upon the intellectual property rights of any third party; otherwise, you shall be liable for damages to Radiance and its affiliates (including but not limited to litigation costs and attorney's fees).
Protection of intellectual property rights
The software or programs used by Radiance, as well as all content on the website, including but not limited to works, images, files, information, data, website structure, layout of website screens, web design, and member content, are owned by Radiance or other rights holders in accordance with intellectual property laws, including but not limited to trademark rights, patent rights, copyright, trade secrets, and proprietary technologies. No one may use, modify, reproduce, publicly broadcast, publicly transmit, publicly perform, adapt, distribute, publish, decompile, disassemble, or reverse engineer them without prior written consent from this company or other rights holders, except where clearly permitted by law. Respecting intellectual property rights is your obligation, and if violated, you shall be liable for damages to this company (including, but not limited to, litigation expenses and attorney fees).
compensation
If you improperly use Radiance services, violate these terms of service, or infringe upon any rights of others, you agree to indemnify and hold harmless the company and its affiliates, officers, directors, employees, partners, licensors, and agents from any claims, damages, obligations, losses, liabilities, costs, debts, and expenses arising from or resulting from any third party. This defense and indemnification obligation will remain in effect to the maximum extent permitted by law during and after your use of these services.
Terminate service
You agree that the company may, at its discretion and for any security considerations, including but not limited to inactivity of your account over a certain period, unforeseen technical or security factors or issues, fraudulent or illegal activities committed by you, failure to pay fees as stipulated, or any other circumstances that the company considers you have violated the explicit terms and spirit of Radiance, terminate or restrict your use of Radiance services or any part thereof at any time, with or without notice, and remove and delete your account along with the company's account. Furthermore, you agree that if the use of Radiance is terminated or restricted, the company shall not be liable to you or any third party.
Governing law and jurisdiction
The interpretation and application of the **Radiance** terms, as well as any disputes or conflicts related to the **Radiance** terms, shall be handled in accordance with Taiwan law, and the Shilin District Court in Taiwan shall be the court of first instance; however, if the law has other mandatory provisions regarding the jurisdiction of the court, such provisions shall apply. By using the Radiance services, you agree to indemnify and hold harmless the company and its affiliates, officers, directors, employees, partners, licensors, and agents to the maximum extent permitted by law from any claims, damages, obligations, losses, liabilities, costs, debts, and expenses arising from or related to the violation of these terms of service or the infringement of any rights of others. This obligation to defend and indemnify shall remain in effect during your use of the service and after.
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